What information we collect and how we may use it
There are a number of situations in which your personal information may help us give you better products. For example:
- We may ask for your personal information when you’re discussing a support issue with us, participating in an online survey, registering your products, or purchasing a product.
- We collect information regarding customer activities on our websites and store. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and Internet services are of most interest to them.
- Our software update checks allow you to optionally submit to us anonymous system configuration and product usage information, such as CPU speed and amount of RAM, to guide us in developing products for the typical system configuration of our users and the ways in which the products are used.
When we disclose your information
- To service providers: Decimus may make certain information about you available to service providers in the course of fulfilling our obligations to you. For instance, when you make a purchase from our online store, we provide our payment processor with your name, address, and credit card information to execute the purchase.
- As legally obligated: At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.
How we protect your personal information
Decimus takes precautions—including administrative, technical, and physical measures—to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction.
We use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from our online store, you must use an SSL-enabled browser. Doing so protects the confidentiality of your personal information while it’s transmitted over the Internet.
We also generally maintain and process the minimal amount of data necessary. For instance, your credit card number never even touches our servers, but goes straight to the credit card processor, and we never see nor store that information. This helps to entirely avoid the possibility of such information becoming public—we can’t disclose, voluntarily or involuntarily, that which we don’t have.